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UM E-Theses Collection (澳門大學電子學位論文庫)
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Lo, Sheung Ting
Title arrow_drop_up | Author | Supervisor | Issue Date | Degree |
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Three dimensions of service recovery : The service recovery framework for casino VIP customers check Full Text |
Lo Rung-Uthaiya, David | Lo, Sheung Ting | 2017. | Master |