University of Macau Library

Author: Zhao, Fang
Title: Exploring the interface between sustainability and business excellence: A case study of Siemens' top+program
Journal Name: Euro Asia Journal of Management
Pub. Info: Dec. 2003, Vol.13, No.2, pp. 235-246
Abstract: Abstract : This study shows that Siemens has endeavored assiduously to achieve business excellence and enhance the company's economic value, and has made considerable efforts to address the issue of sustainable development in various ways. However, the study also found that much is said than done and there are implementation issues and problems that deserve managers' full attention. A series of recommendations are proposed to address these issues and problems. Paragraph Headings: 1. Introduction 2. Belief literature review: sustainability and business excellence 3. Research design and methods 4. Sustainability development at Siemens 5. Top+program and sustainable development 5.1. Top+program in Siemens Australia 5.2. Quality, safety and environment 6. Discussion of issues and problems 7. Conclusions