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Macau Periodical Index (澳門期刊論文索引)
- Author
- Noronha, Carlos
- Title
- Testing a total quality management outcome model
- Journal Name
- Euro Asia Journal of Management
- Pub. Info
- Jul. 2000, No.20, pp. 61-76
- Abstract
- Paragraph Headings: 1. Introduction 2. Extrinsic and intrinsic impacts of TQM 3. Identification of research subjects in TQM research 4. Studies on the outcomes of ISO 9000 and TQM 5. Suggesting a TQM outcome model 6. Research instrument 7. Samples 8. Method 9. Result 10. Discussion Tables: 1. Grouping of instrument items according to variables 2. Correlation coefficients are significant at p=0.000 two tailed 3. Unstandardized estimates 4. Comparison of various model fit indices Figures: 1. Theoretical model of TQM outcomes 2. Path diagram of proposed TQM outcome model