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Author Alhakimi, Waddah;Alzahary, Ammar
Title An assessment of organizational readiness for ERP implementation
Journal Title Euro Asia Journal of Management
Pub. Info 44, Vol.25, No.1/2, pp. 55-77
Date December 2015
Link N/A
Keyword ERP
Critical success factors
Readiness assessment
Analytic network process
Abstract Many companies have not achieved success in ERP implementation. Researchers have identified that many organizations have experienced enormous challenges in the course of implementation and some suffered from disastrous ERP projects. Thus, it is necessary to perform an assessment pre-implementation of ERP during the planning phase to identify the firm's current state of readiness for implementation ERP and aim to give ERP project managers to grasp a comprehensive understanding of ERP project vulnerability and help them to strengthen areas of weakness which may lead to project failure prior to project implementation. In this study, a new look at the determinants of organizational readiness to implement an ERP project is presented and using an analytic network process a practical framework, tool for testing the firm's current state of readiness are developed. The firm's current state of readiness regarding an ERP project can be determined and necessary changes prior to implementation of ERP system can be specified. The assessment factors are identified after comprehensive study of critical success factors on ERP implementation. The proposed framework and the tool is applied and tested in a real case in Yemen and the advantages are illustrated.

Paragragh Headings:
1. Introduction
2. Problem statement
3. Research objectives
4. Literature review
5. The benefits of ERP
6. ERP success
7. Critical success factors (CSFS)
8. Managerial factors
8.1. Top management support
8.2. Project plan, vision, mission and goals
9. Project factors
9.1. Project champion
9.2. Resouce allocation
9.3. Assign responsilibities
9.4. Project teamwork and composition
9.5. Project scope
10. Organizational factors
10.1. Business process re-engineering (BPR)
10.2. Culture
10.3. Communication
10.4. Decision mechanism
10.5. Organizational structure
10.6. User involvement, training and education
11. Organizational readiness for ERP implementation
12. Fuzzy analytic network process
12.1. Analytic network process
12.2. Fuzzy ANP algorithm
13. Research methodology
14. The assessment framework
14.1. ERP readiness factors
14.2. Design ANP framework for organizational readiness assessment
14.3. Determining the expected global weights of sub-factors
14.4. Calculating the readiness level using the global weights of sub-factors
14.5. The results
14.6. Tool and pre test
15. Conclusion

1. Major ERP system benefits
2. Categories of ERP system benefits
3. Critical success factors (CSFs)
4. Linguistic variables to describe relative importance (Razmi et al., 2008)
5. Linguistic variables to measure sub-factors (Razmi et al., 2008)
6. Global weights of sub-factors
7. Linguistic values to sub-factors and level of readiness

1. ANP framework for organizational readiness assessment for ERP implementation
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