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UM E-Theses Collection (澳門大學電子學位論文庫)

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Title

Exploring the effects of customer incivilities on casino cashier in gaming industry

Issue date

2019.

Author

Wong, Pou Na

Faculty
Faculty of Business Administration
Degree

M.B.A

Subject

Casinos -- Macau

Gambling industry -- Macau

Employees -- Psychology

Supervisor

Kuok, Oi Mei

Files In This Item

Full-text (Intranet only)

Location
1/F Zone C
Library URL
991008488069706306