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UM E-Theses Collection (澳門大學電子學位論文庫)

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Title

以服務承諾及其相關政策於澳門推行公共行政改革的分析研究

Issue date

2018.

Author

蘇柏靜

Faculty
Faculty of Social Sciences (former name: Faculty of Social Sciences and Humanities)
Department
Department of Government and Public Administration
Degree

M.P.A.

Subject

Public administration -- Macau

公共行政 -- 澳門

Customer services -- Macau -- Quality control

顧客服務 -- 澳門 -- 品質控制

Total quality management in government -- Macau

政府之全面品質管理 -- 澳門

Supervisor

林明基

Files In This Item

Full-text (Intranet only)

Location
1/F Zone C
Library URL
991007496329706306