school

UM E-Theses Collection (澳門大學電子學位論文庫)

check Full Text
Title

Emotional labor and turnover intention : the impact of emotional dissonance and emotional intelligence

Issue date

2017.

Author

Lei, Chi Hang

Faculty

Faculty of Business Administration

Degree

M.B.A.

Subject

Emotional intelligence

Labor turnover -- Macau

Sales force management

Psychology, Industrial

Supervisor

Loi, Chi Ho

Files In This Item

Full-text (Intranet only)

Location
1/F Zone C
Library URL
991006796739706306