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UM Dissertations & Theses Collection (澳門大學電子學位論文庫)

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Title

Emotional labor and turnover intention : the impact of emotional dissonance and emotional intelligence

Issue date

2017.

Author

Lei, Chi Hang

Faculty
Faculty of Business Administration
Degree

M.B.A.

Subject

Emotional intelligence

Labor turnover -- Macau

Sales force management

Psychology, Industrial

Supervisor

Loi, Chi Ho

Files In This Item

Full-text (Intranet only)

Location
1/F Zone C
Library URL
991006796739706306