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UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
-
The impact of service quality on customer satisfaction, brand image and customer loyalty : the case of the Venetian Macau
- Issue date
-
2017.
- Author
-
Ng, Shue Yan
- Faculty
-
Faculty of Business Administration
- Degree
-
M.B.A.
- Subject
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Customer services -- Quality control
Branding (Marketing)
Customer satisfaction
Customer loyalty
- Files In This Item
- Location
- 1/F Zone C
- Library URL
- 991006769979706306
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