school

UM E-Theses Collection (澳門大學電子學位論文庫)

Title

The impact analysis with different main entity levels of knowledge transformation and organizational performance

English Abstract

Nowadays, a knowledge-based economy has been gradually replacing the previous industrial economy (OECD, 1996), and knowledge has become one of the most influential powers for firms to maintain competitive advantages. Though knowledge transfer is a crucial step to leverage their knowledge to maximize their business performance, a large number of organizations are still confused about how to manage this process. Researchers and practitioners have widely acknowledged the importance of knowledge transfer, yet limited research has been done to systematically analyze the antecedents and consequences of organizational knowledge transfer, especially that takes place at team levels. This study proposes that organizational citizenship behavior (OBC) and working distance (WD) affect team level knowledge transfer (TKT), which contributes to firm performance. Moreover, it suggests that learning environment (LE) and unbalanced workload (UW) moderate the relationships between OBC/WD and TKT, and that between TKT and firm performance. The empirical findings from a survey of 207 firms in China supported most hypotheses and enrich our understanding about team level knowledge transfer. In the end, theoretical contributions, managerial implications and future research are discussed.

Issue date

2011.

Author

Ma, Chao

Faculty
Faculty of Business Administration
Department
Department of Management and Marketing
Degree

M.B.A.

Subject

Knowledge management

Organizational effectiveness

Supervisor

Chen, Xiao Yun

Files In This Item

TOC & Abstract

Full-text

Location
1/F Zone C
Library URL
991001802399706306