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UM E-Theses Collection (澳門大學電子學位論文庫)

Title

The influence of marketing capabilities on firm performance : evidence from the China beverage industry

English Abstract

ABSTRACT In recent years, the resource-based view has been extended to marketing literatures to examine the marketing function on firm performance. In this study, I use data from a Chinese enterprise, Jiaduobao Group, to investigate how market sensing capability, customer linking capability and networking capability determine the firm’s performance. The results show that market sensing capability, customer linking capability and networking capability have positive effects on sales growth, market share, profitability and customer satisfaction in Jiaduobao Group. Keywords: capability, market sensing capability, customer linking capability, networking capability, firm performance.

Issue date

2011.

Author

張麗霞

Faculty

Faculty of Business Administration

Department

Department of Management and Marketing

Degree

M.B.A.

Subject

Beverage industry -- China -- Marketing -- Case studies

Soft drink industry -- China -- Marketing -- Case studies

Industrial management -- China -- Case studies

Supervisor

Mac, Vai Iun

Files In This Item

TOC & Abstract

Location
1/F Zone C
Library URL
991001793819706306