UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
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The influence of marketing capabilities on firm performance : evidence from the China beverage industry
- English Abstract
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ABSTRACT In recent years, the resource-based view has been extended to marketing literatures to examine the marketing function on firm performance. In this study, I use data from a Chinese enterprise, Jiaduobao Group, to investigate how market sensing capability, customer linking capability and networking capability determine the firm’s performance. The results show that market sensing capability, customer linking capability and networking capability have positive effects on sales growth, market share, profitability and customer satisfaction in Jiaduobao Group. Keywords: capability, market sensing capability, customer linking capability, networking capability, firm performance.
- Issue date
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2011.
- Author
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張麗霞
- Faculty
- Faculty of Business Administration
- Department
- Department of Management and Marketing
- Degree
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M.B.A.
- Subject
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Beverage industry -- China -- Marketing -- Case studies
Soft drink industry -- China -- Marketing -- Case studies
Industrial management -- China -- Case studies
- Supervisor
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Mac, Vai Iun
- Files In This Item
- Location
- 1/F Zone C
- Library URL
- 991001793819706306