school
UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
-
Measuring customer service quality in Macau's mobile phone industry
- Issue date
-
2007
- Author
-
Sun, Chi Wan
- Faculty
-
Faculty of Business Administration
- Degree
-
M.B.A.
- Subject
-
Companhia de Telecomunicacoes de Macau.
Hutchison Telephone (Macau) Company Limited.
SmarTone Mobile Communications (Macau) Limited.
Service industries -- Customer services.
Cell phone services industry -- Macau.
Management -- Department of Management and Marketing.
- Supervisor
-
Soo, May Cheng
- Files In This Item
- Location
- 1/F Zone C
- Library URL
- 991000559799706306
check
Full Text