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UM E-Theses Collection (澳門大學電子學位論文庫)

Title

Measuring customer service quality in Macau's mobile phone industry

Issue date

2007.

Author

Sun, Chi Wan

Faculty

Faculty of Business Administration

Department

Department of Management and Marketing

Degree

M.B.A.

Subject

Service industries -- Customer services.

Cell phone services industry -- Macau.

Supervisor

Soo, May Cheng

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Location
1/F Zone C
Library URL
991000559799706306