school
UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
-
探討澳門特區政府對"服務承諾"的推動與落實
- Issue date
-
2005.
- Author
-
林樂祺
- Faculty
-
Faculty of Social Sciences and Humanities
- Department
-
Department of Government and Public Administration
- Degree
-
M.P.A.
- Subject
-
Customer services -- Macau -- Management
顧客服務 -- 澳門 -- 管理
Customer services -- Macau -- Quality control
顧客服務 -- 澳門 -- 品質控制
Total quality management in government -- Macau
政府之全面品質管理 -- 澳門
Public administration -- Macau
公共行政 -- 澳門
- Supervisor
-
余永逸
- Files In This Item
- Location
- 1/F Zone C
- Library URL
- 991000168669706306