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UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
-
Service quality and its relationship with customer behavioral intentions in Macau electricity industry : case of CEM /
- Issue date
-
2004.
- Author
-
Lao, Lai Lai
- Faculty
-
Faculty of Business Administration
- Degree
-
M.B.A.
- Subject
-
Consumer behavior -- Macau
Service industries -- Quality control
- Supervisor
-
Nasol, Ramon Lino
- Files In This Item
- Location
- 1/F Zone C
- Library URL
- 991000163869706306
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