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UM E-Theses Collection (澳門大學電子學位論文庫)

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Title

Service quality and its relationship with customer behavioral intentions in Macau electricity industry : case of CEM /

Issue date

2004.

Author

Lao, Lai Lai

Faculty

Faculty of Business Administration

Degree

M.B.A.

Subject

Consumer behavior -- Macau

Service industries -- Quality control

Supervisor

Nasol, Ramon Lino

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Location
1/F Zone C
Library URL
991000163869706306