school

UM E-Theses Collection (澳門大學電子學位論文庫)

check Full Text
Title

Perspectives on needs and satisfaction with lubrication engineering service : views of providers and customers

Issue date

2001

Author

Liang, Ke Jiang

Faculty

Faculty of Business Administration

Degree

M.B.A.

Subject

Customer services -- Marketing -- Case studies

Service industries -- Marketing -- Case studies

Management -- Department of Management and Marketing

Supervisor

Taormina, Robert J.

Shaw, David S.

Files In This Item

Full-text (Intranet)

Full-text (Intranet)

Location
1/F Zone C
Library URL
991000159929706306