school
UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
-
Understanding customer response to robot service recovery
- Issue date
-
2023.
- Author
-
Yu, Jing
- Faculty
-
Faculty of Business Administration
- Department
-
Department of Integrated Resort and Tourism Management (former name: Hospitality and Gaming Management Programme)
- Degree
-
Ph.D.
- Subject
-
Human-robot interaction
Robots
- Supervisor
-
Liu, Xiao Ming
- Location
- 1/F Zone C
- Library URL
- 991010381476106306