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UM E-Theses Collection (澳門大學電子學位論文庫)

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Title

Understanding customer response to robot service recovery

Issue date

2023.

Author

Yu, Jing

Faculty
Faculty of Business Administration
Department
Department of Integrated Resort and Tourism Management (former name: Hospitality and Gaming Management Programme)
Degree

Ph.D.

Subject

Human-robot interaction

Robots

Supervisor

Liu, Xiao Ming

Files In This Item

Full-text (Intranet only)

Location
1/F Zone C
Library URL
991010381476106306