school
UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
-
The impact of customer incivility and surface acting on organizational outcomes for frontline civil servants in Macao
- Issue date
-
2021.
- Author
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Kou, Kit Wa
- Faculty
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Faculty of Business Administration
- Degree
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M.B.A.
- Subject
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Civil service -- Macau
Communication in public administration| -- Macau
- Supervisor
-
Kuok, Oi Mei
- Files In This Item
- Location
- 1/F Zone C
- Library URL
- 991009980373406306
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