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UM E-Theses Collection (澳門大學電子學位論文庫)

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Title

A study on employees' comfortableness in using a new CRM system : the case of an integrated resort in Macau

Issue date

2020.

Author

Lai, Samuel

Faculty

Faculty of Business Administration

Department

Department of Integrated Resort and Tourism Management

Degree

M. Sc.

Subject

Customer relations -- Management -- Case studies

Resorts -- Macau -- Management

Supervisor

Sy-Changco, Joseph Adea

Files In This Item

Full-text (Intranet only)

Location
1/F Zone C
Library URL
991009905779906306