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UM E-Theses Collection (澳門大學電子學位論文庫)
- Title
-
A study on employees' comfortableness in using a new CRM system : the case of an integrated resort in Macau
- Issue date
-
2020.
- Author
-
Lai, Samuel
- Faculty
- Faculty of Business Administration
- Department
- Department of Integrated Resort and Tourism Management (former name: Hospitality and Gaming Management Programme)
- Degree
-
M. Sc.
- Subject
-
Customer relations -- Management -- Case studies
Resorts -- Macau -- Management
- Supervisor
-
Sy-Changco, Joseph Adea
- Files In This Item
- Location
- 1/F Zone C
- Library URL
- 991009905779906306
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