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Macau Periodical Index (澳門期刊論文索引)

Author
Pufpaff, Mark
Title
Technology as a force for good? How artificial intelligence is being used to prevent suicides in China
Journal Name
The Journal of the Macau Ricci Institute
Pub. Info
Dec. 2019, No. 5, pp. 63-74
Link
http://mrijournal.riccimac.org/articles/issue_05/MRI_Journal_Issue_Five.pdf
Abstract
Suicide is a significant problem in China. The causes are varied and interrelated. Teenagers and young adults have proven to be the most vulnerable. But there is hope, perhaps surprisingly, through the promise of technology. This article will discuss the Tree Hollow Rescue Movement (THRM), a non-profit organisation that is fighting suicide through the use of artificial intelligence (AI) algorithms and online messaging applications. The aim of THRM is to reach out to vulnerable persons to dissuade them from taking their lives. Their track record includes both success stories and incidents calling for caution, which will be introduced and discussed. THRM is an example of social innovation in view of the common good. However, the issue of suicide is nuanced and not without risks. The purpose of this case study will be to challenge readers to think through the issues involved and reflect more deeply about how technology can be a force for good. Paragraph Headings: 1. Seeing the issue of suicide through the lens of technology 2. Judging the morality of the Tree Hollow rescue movement 3. The Tree Hollow rescue movement–an example of social innovation? 4. The police and governmental authorities – a skills and knowledge gap to be filled? 5. Privacy – How far is too far? 6. Acting with purpose 6.1. Phase one - preliminary due diligence 6.2. Phase two – during outreach 6.3. Phase three – invoking the authorities 6.4. Phase four – partnerships for greater impact 7. Conclusion