Macau Periodical Index (澳門期刊論文索引)

Alhakimi, Waddah; Alzahary, Ammar
An assessment of organizational readiness for ERP implementation
Journal Name
Euro Asia Journal of Management
Pub. Info
Dec. 2015, Vol.25, No.1/2, pp. 55-77
ERP; Critical success factors; Readiness assessment; Analytic network process
Abstract : Many companies have not achieved success in ERP implementation. Researchers have identified that many organizations have experienced enormous challenges in the course of implementation and some suffered from disastrous ERP projects. Thus, it is necessary to perform an assessment pre-implementation of ERP during the planning phase to identify the firm's current state of readiness for implementation ERP and aim to give ERP project managers to grasp a comprehensive understanding of ERP project vulnerability and help them to strengthen areas of weakness which may lead to project failure prior to project implementation. In this study, a new look at the determinants of organizational readiness to implement an ERP project is presented and using an analytic network process a practical framework, tool for testing the firm's current state of readiness are developed. The firm's current state of readiness regarding an ERP project can be determined and necessary changes prior to implementation of ERP system can be specified. The assessment factors are identified after comprehensive study of critical success factors on ERP implementation. The proposed framework and the tool is applied and tested in a real case in Yemen and the advantages are illustrated. Paragragh Headings: 1. Introduction 2. Problem statement 3. Research objectives 4. Literature review 5. The benefits of ERP 6. ERP success 7. Critical success factors (CSFS) 8. Managerial factors 8.1. Top management support 8.2. Project plan, vision, mission and goals 9. Project factors 9.1. Project champion 9.2. Resouce allocation 9.3. Assign responsilibities 9.4. Project teamwork and composition 9.5. Project scope 10. Organizational factors 10.1. Business process re-engineering (BPR) 10.2. Culture 10.3. Communication 10.4. Decision mechanism 10.5. Organizational structure 10.6. User involvement, training and education 11. Organizational readiness for ERP implementation 12. Fuzzy analytic network process 12.1. Analytic network process 12.2. Fuzzy ANP algorithm 13. Research methodology 14. The assessment framework 14.1. ERP readiness factors 14.2. Design ANP framework for organizational readiness assessment 14.3. Determining the expected global weights of sub-factors 14.4. Calculating the readiness level using the global weights of sub-factors 14.5. The results 14.6. Tool and pre test 15. Conclusion Tables: 1. Major ERP system benefits 2. Categories of ERP system benefits 3. Critical success factors (CSFs) 4. Linguistic variables to describe relative importance (Razmi et al., 2008) 5. Linguistic variables to measure sub-factors (Razmi et al., 2008) 6. Global weights of sub-factors 7. Linguistic values to sub-factors and level of readiness Figures: 1. ANP framework for organizational readiness assessment for ERP implementation